I bought a product that was later reduced in price. Can I get a refund on the difference? 20 April 2026 13:10 Once an order has been placed, the price is fixed and we cannot refund the difference. Related articles How do I change the email address associated with my Clarks account? My tracking says my order has been delivered, however I haven't received it I have a faulty product that I bought online I have a faulty product purchased from another retailer